All of our properties are prepared prior to your arrival meeting industry cleaning protocols. Our service providers commit to following our steps to keep everyone safe.
These standards meet enhanced cleaning procedures introduced across the industry to support Covid safety, including sanitisation and touch points checklists:
Our homes are fully ventilated during changeover.
For us to follow the safest practice to protect you during your stay, we have introduced Safety & Well-being measures. Our 24/7 Guest Support team is available to assist with any queries prior to your stay.
We will send you a check in text after arrival to ensure the property amenities & cleanliness standards meet expectations.
If there is a requirement for additional property care during your stay, our local colleagues will endeavour to attend the property as appropriate to support.
Our service providers will observe social distancing practice and arrive equipped with appropriate PPE, where possible we will attend the property to complete services whilst the property is vacated.