Payment of a non-refundable deposit of ‘insert amount’ is required on confirmation of your booking. This deposit will secure your booking and dates.
The balance is due 30 days before arrival or immediately when booking within 30 days of arrival.
At the time of booking, we ask our guests for a security deposit of ‘insert amount’. This is in case there is any damage to the property during your stay. The money is simply reserved a day or two before you arrive and then released after departure on return of the keys and if there is no damage, there is nothing you need to do.
We currently operate a Covid-Cancellation Policy. If you are unable to travel due to Covid restrictions we will give you the opportunity to book a date in the future or we will cancel your booking and refund the full amount.
For our standard cancellation policy please get in touch and we will provide our terms and conditions.
Well behaved dogs are welcome
Well behaved dogs are welcome for a charge of ‘insert price’ per pet / per night
We do not allow pets in our holiday home.
All of our properties are prepared prior to your arrival meeting industry cleaning protocols. Our service providers commit to following our steps to keep everyone safe.
These standards meet enhanced cleaning procedures introduced across the industry to support Covid safety, including sanitisation and touch points checklists:
Our homes are fully ventilated during changeover.
For us to follow the safest practice to protect you during your stay, we have introduced Safety & Well-being measures. Our 24/7 Guest Support team is available to assist with any queries prior to your stay.
We will send you a check in text after arrival to ensure the property amenities & cleanliness standards meet expectations.
If there is a requirement for additional property care during your stay, our local colleagues will endeavour to attend the property as appropriate to support.
Our service providers will observe social distancing practice and arrive equipped with appropriate PPE, where possible we will attend the property to complete services whilst the property is vacated.